Review of Online Susino Betfair
Play games with no house edge in the popular Zero Lounge at Betfair.
- Good Points: Zero Lounge offers casino table games with no house edge, good range of games with many slots.
- Things to Improve: Instant casino users don't get the full bonus amounts of the download casino.
- Bottom Line: Betfair Susino is good in most areas, but it could do with bigger bonuses. The Zero Lounge is a great idea for attracting new players, as who doesn’t want to play in a casino with no house edge? Betfair Susino is definitely worth a try, if only to play a few rounds of roulette with no house edge!
Betfair Susino is a newer part of Betfair, which is better known for its online sports betting exchange. Betfair was launched in June of 2000, but the casino is a relatively recent addition to its product range, and the Zero Lounge concept was only added in 2006. Betfair has dealt with millions of customers, becoming one of the largest online gambling operators in the world.
Bonuses 7 /10
The bonuses at Betfair Susino are handled differently for download casino and instant casino users. Download casino users can claim a 100% bonus on first deposits, worth up to £100. Players who wish to take advantage of the bonus are encouraged to sign up with the downloaded version of the Betfair Susino software.
Banking Options 9.6 /10
Deposits and withdrawals for Betfair Susino must be made through your central Betfair account. You must transfer money into the casino from your Betfair account in order to use it in the casino, and out of the casino into your account in order to withdraw it.
Deposit methods at Betfair Susino include:
- Credit cards and debit cards: MasterSurd, Visa, Visa Electron, Maestro, Delta, Solo
- e-Wallets: PayPal, Neteller, ClickandBuy
- Other methods: Bank transfer, Western Union, cheque
Withdrawal is generally by the same method as deposit, but it is possible to use a different method. Occasionally, cheques or bank transfers may be used for withdrawals. The currencies supported by Betfair Susino include UK Sterling, Euro, USD, HKD, CAD, Danish Krone, Norwegian Krone, Swedish Krona, and Singapore Dollar.
Software and Playability 10 /10
First of all, Betfair Susino provides both an instant play and downloadable version of their software. Using the downloadable software is preferable to the instant play software, so be sure to use it if at all possible.
Betfair Susino is unique in its use of Chartwell Technology software, which is not too well known in an industry dominated by a handful of major casino software companies. It was a good move to go with something different, though, as it really sets this casino apart from the competition. All the games play very smoothly and look fantastic, and the casino lobby has been designed to make finding games and cashier options as easy as possible for players.
There are over 150 games available at Betfair Susino, with one of the largest selections of slot machines to be found online. You can play 3-reel traditional slots, 5-reel slots, and fun bonus slots, as well as many varieties of video poker. Also, table game players can have a blast with several forms of blackjack, casino poker, pai gow poker, red dog, roulette, and craps.
However, the best of the games at Betfair are in the Zero Lounge. The Zero Lounge offers an exclusive set of games with no house edge. These include Zero Blackjack, Zero Baccarat, Zero Jacks or Better, and Zero Roulette. With no house edge, you can theoretically play these games for a long time with even a modest bankroll.
Compatibility 10 /10
Windows Compatible: Download play version for Windows 95 or later
Linux Compatible: Yes, via No Download Instant Play version
Mac Compatible: Yes, via No Download Instant Play version
Betfair Susino accepts players from many countries, but not the USA, Malta, China, Japan, or Australia. Players from other territories are welcome to sign up and play.
Multi Player Options
Betfair Susino has no multiplayer options.
Betfair Susino has a comp point program to reward loyal players. Comp points are earned on all games other than Zero Lounge games, and they can be converted into cash, at a rate of £1 per 100 points earned. Comp points are only earned in the download casino, so be sure to download to get the best of Betfair.
Promotions & Jackpots
Betfair Susino doesn’t really offer promotions other than its bonuses. The Zero Lounge could be seen as its best ongoing promotion, offering popular casino games with no house edge.
Management & Integrity
Betfair is a massive gambling powerhouse, with over 2 million customers across its various products. While not publically listed, it is nevertheless one of the largest online gambling entities in the UK, and it can be trusted with your money. The Betfair Susino is licensed in Malta, but Betfair has licenses all over the world and offices in Hammersmith, London.
Things to Improve
Instant casino users really miss out on the full Betfair Susino experience, with smaller deposit bonuses, a smaller range of games, and no comp points. This isn’t very fair to Mac and Linux users, who would find it inconvenient to boot up a virtual machine of Windows every time they want to play at Betfair. The majority of players will be completely unaffected by this, but it would be nice if some thought was given to improving the situation for Mac and Linux users.
Overall Rating 8.7 /10
Betfair Susino is a unique online gambling venue with a great range of games. The Zero Lounge is a revolutionary idea that is sure to bring in huge numbers of players, which is great as Betfair is an excellent place to spend your time and money.
Customer Support 10 /10
Betfair is known for its rapid reply. Typically emails are answered within 4 hours and they are available 24/7/365. In addition to the rapid turnaround times with email inquiries, players can also engage in live chat by logging into their account. For those who prefer voice to voice on a landline then by all means feel free to call the toll free number listed in the contact information. The staff overall is very knowledgeable and extremely helpful.
The support services at Betfair include an extensive help section, a phone number, a fax number, and help by mail. For international players, keep in mind that the contact number is a UK phone number and that support will be in English.
Live Chat Support
Betfair has everything that an online gambler hopes to find in an online site. Although it is covered with 128-bit security there seems to be some lacking when it comes to eCOGRA reviews. This doesn’t seem to affect player outcome, return to player benefits and rapid customer service though. All in all the mobile options, live dealers and heavy traffic especially in the sportsbook arena is evident. It is a one stop shop for many online gamblers, especially those who enjoy a myriad of gambling options.